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Seat availability unknown in France

  • July 19, 2021
  • 4 replies
  • 375 views

Fabrizio La Rosa

Hello, I am trying to book a Night Train from Nice to Paris, when I select the train it says “Seat availability unknown” and it doesn’t let me finish the purchase. What does it mean? How can I book it?

Best answer by rvdborgt

You'd better try SNCF by phone (or an SNCF ticket office):

https://www.sncf.com/en/customer-service/contact-us/telephone

On https://www.oui.sncf/ you see what accommodation is still available but you can't book Interrail supplements there.

4 replies

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  • Railmaster
  • Answer
  • July 19, 2021

You'd better try SNCF by phone (or an SNCF ticket office):

https://www.sncf.com/en/customer-service/contact-us/telephone

On https://www.oui.sncf/ you see what accommodation is still available but you can't book Interrail supplements there.


  • Right on track
  • March 22, 2022

Hello!

I am about to book tickets for TGV Toulouse-Paris and Paris-La Roche-sur-Yon on the Eurail website, it says “Seat availability unknown” but it seems I can do the purchase anyway (I’m right before payment). Should I? Will I have seats??

Or should I call like you said the SNCF by phone?

Thanks!


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  • Railmaster
  • March 23, 2022

“Seat availability unknown” means there are seats available but the booking module doesn't know how many.


  • Right on track
  • March 23, 2022

“Seat availability unknown” means there are seats available but the booking module doesn't know how many.

Ok!

I’ve booked them then, and I’ve just received the tickets, with seats references!

Thanks again!

Hélène