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Seat Reservation at SNCF


Userlevel 1

Hi there,

I´m planning a multistop trip from Spain to Germany. I´ve already bought a Pass, and could make all reservations except for one, from Hendaye to Paris with a TGV. For that connection I find: “ No price results were found for this connection. Please try searching again or find an alternative way to book”. The problem is, I cannot find any other alternative way to book the reservation, at least not a reasonable. I called today to SNCF, and they explicitely told me, it is not possible to buy seat reservations online, and also not at the phone. They said I must come to a french train station… which I can´t really believe…

I won´t be in france until exactly the day of beginning my journey, and the missing seat reservation is for the first train I would need…. so it would be really risky to wait until minutes before departure to go in person to the service at the station and ask for buying the seat reservation. That is really risky. If that doesn´t work, I lost the following connections for what I already have reservations.

Could somebody with experience on this help me, please? I cannot believe that this risky way the french company suggest me is really the only way…

Thanks a lot in advance!

Cheers,

Santiago. 

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Best answer by Nanja 7 October 2021, 13:49

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34 replies

Userlevel 7
Badge +8

Hi Emily, sure! Please send your friends' order number via a private message. 

Hei, I have exactly the same issue, travelling in France at the moment, is it possible to prive me with a pass cover number @Nanja ? Thanks a lot! So happy to have found this discussion here :)

Userlevel 7
Badge +8

I have provided it via a private message just now. Enjoy planning your trip, Armelle! Cheers, 

Hi I have the same issue and just messaged you as well. 

Is the pass cover number still not available in mobile pass? I am planning to book SNCF train. Could you send me mine? @Nanja 

Userlevel 7
Badge +13

Is the pass cover number still not available in mobile pass? I am planning to book SNCF train. Could you send me mine? @Nanja 

No as Mobilepass have a different numbering.

Nanja is currently not in office because of that i tag @Leo or @Felipe.iturrieta as they can provide you a PassCoverNumber aswell.

Userlevel 2
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Hi everyone,

 

Unless very urgent, please just fill out the form (https://eurail.zendesk.com/hc/en-001/requests/new) and our agents will take it from there. It’s not that busy so you can expect a reply within the same day. Keep also in mind that those who are already travelling can also book at any French station by showing their mobile Pass and without using any cover number.

 

Thanks for your patience!

Userlevel 7
Badge +7

Keep also in mind that those who are already travelling can also book at any French station by showing their mobile Pass and without using any cover number.

And without paying any booking fee :)

Userlevel 2
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@rvdborgt ;)

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