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Seat Reservation & delay /cancellation

  • 24 July 2023
  • 2 replies
  • 140 views
G

Hi there,

im planning a longer Trip on a specific day with multiple train changes. I’ll need to get reservations for some trains. So far, so good.

What could I do, if i miss one of the trains that require a reservation due to delay of a previous train?

I would have to take the next train, but i wont have a reservations for that one and probably it will be full already. Do I have to switch to trains that don’t require reservations in that case?

Thanks for advices. 

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Best answer by thibcabe 24 July 2023, 14:13

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Speak to staff on the delayed train. They'll issue you a new reservation free of charge on the next available train (whether in 1st or 2nd class).

If that's not possible, speak to someone at the railway station or on the platform.

Railway companies have to provide a suitable alternative, it could even be a night accommodation (although that's rare).

G

Thanks for your advice! :)

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