Hello,
I have a Global Pass and I’m trying to make reservations for an overnight train from Paris to Rome on May 8th with sleeping accommodations. The first train reservation from Paris to Turin seems to be available as usual. The second is a nightly train between Turin (Torino Porta Susa) and Rome (Roma Tiburtina) from 20:40 to 05:53. When I try to make a seat reservation through the Eurail website, the reservation shows a message:
Prices temporarily unavailable
Check back in a few hours to see prices and book this seat reservation
This message has been there for a few days.
I have tried the app, it refers me back to the Eurail website.
There are instructions on the Eurail website that recommend booking online with ItaliaRail as an alternative. The instructions say that you are able to select “Global Pass” in the offer menu to book reservations only, and that way you do not pay the price of a reservation plus an additional ticket. I am not able to find this option for any seat assignments on either the ItailiaRail or TrenItalia website.
I have already tried calling for assistance in the US on all the websites and have not had an answer. Any suggestions?