I am just mesmerized:
I booked seats on a direct train COP-STOCK 19 Aug. A week ago an email: train was canceled. 'rebook' not available' so canceled and new booking: unbelievable but true: the initial booking had breakfast included, hence the high price. The new booking however obligés me to take a local train copenhagen-malmo and then high speed to stock: WAY higher price without any food: 354 SEK
Initial booking only had 286SEK ( 143sek per person) including breakfast. This train has no breakfast, and I didn't prebook any food, but have to pay way more.
Customer service function in their app does not work. And worst of all: no English booking confirmation.
I can cancel again off course. Some input would be much appreciated.
Thanks!
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