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Hi there:

As I cannot use my Eurail France pass for us to book seats for 18/July onward (see message below when I try to book seats), I am want to know how I can inactive my Eurail pass and request refund. Can anyone tell me how?

Message from the site when I try to book seats:

"Urgent message regarding TER trains in Southern France
 Dear travelers,

It has come to our attention that the transport regional authority in the “Sud PACA” region of France (Sud Provence- Alpes- Côte D’Azur) is not accepting Interrail/Eurail Passes on board TER trains.

We are currently investigating the matter directly with SNCF (France's national state-owned railway carrier and Eurail B.V. shareholder) to understand what this means for you as a traveler.”

Thank you all.

Regards;

Ken
 

If you look at the instruction film about how to use the Eurail pass there should be information about how to deactivate the pass. 

If you still have questions after having looked at the film, please ask again here.

Thanks AnnaB. I found a link from the site. Thank you.

Note that this decision has been reversed; Eurail remains valid.

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