Hello,
At this moment I was supposed to be on my way to Copenhagen, but due to technical failure at the Dutch railways, I never even made it past Amsterdam. I would like to know how to proceed from here.
Attempts to reach out to support while still on the rail failed, as no one could give me any information about an alternative way to reach Germany so I could continue my travel by train from there.
So I would like to cancel my trip from today, as I am unable to finish it, and try again tomorrow. In addition I would like to know how I will be compensated for the inconvenience, now I will have to cancel meetings I had planned for tomorrow.
Kind regards,
Anna