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Unable to reserve a cross-border seat (Poland-Germany & Germany-France) via DB

  • 24 May 2023
  • 2 replies
  • 136 views

Hi!
I'm trying to reserve a seat/seats on a Warsaw - Paris journey, via Berlin & Frankfurt.


I can see the whole journey and each leg, but DB won't let me reserve a seat directly on the website.

The issue seems to be the Warsaw - Berlin and Frankfurt - Paris legs, ie crossing the border.

If I book separately, it seems that I can reserve the Berlin - Frankfurt leg with no issue (this, paradoxically, is the leg that the 'site refers to as 'high demand') - the other two legs aren't currently that busy.

Changing the date, class, changover time... makes absolutely no difference.

I had a similar problem booking Warsaw - Rijeka and found that Warsaw - Pszczyna, then Pszczyna - Wien (same train) got around the problem, but no luck here.

On the Interrail Rail Planner it specifies that reservation is required for precisely the legs I can't book, but not the one I can(!)

Any tips on how to get these legs of the journey reserved?

I’ve been told that I may have to go to the international ticket office here in Warsaw to reserve the seat for the Warsaw - Berlin leg, but no idea what to do about the Frankfurt - Paris leg.

Thanks in advance!


 

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Best answer by thibcabe 24 May 2023, 13:49

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Userlevel 7
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For Warsaw - Berlin : you can book at a train station in Germany, Poland, Switzerland and maybe other countries. It shouldn't be a problem to book it when you arrive.

For Frankfurt - Paris see : 

 

Thank you 🙏

Managed to sort my Warsaw-Berlin ticket out at Warszawa Centralna - they even let me pick my seat 😍

 

DB Customer Services (Call Centre) were really helpful and organised the seat reservation to be collected at Frankfurt, but the seat is auto-selected.

 

Still, the important thing is that it got sorted.

 

Thanks again for your helpful response!

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