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When making seat resevation, the app says ''don't have any trips yet''

  • 18 May 2022
  • 4 replies
  • 107 views

Hi! I activated my mobile pass in the App and booked a ticket to Paris. Now I wanted to book a seat reservation with the interrail website but it is not working because I can't see my trip details. Did I do something wrong?

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Best answer by rvdborgt 18 May 2022, 20:01

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4 replies

Userlevel 7
Badge +7

What does "is not working” mean? Is there an error? If so, please post a screenshot.

By the way, it is not necessary to activate your pass or to activate a travel day to be able to book reservations.

 

Userlevel 7
Badge +7

Normally, a trip should have been created in your account after you bought your mobile pass. But you can also add one yourself.

but I already made a trip so that's why I'm confused. I guess I need to contact the customer sevice

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