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Which QR Code do I use to board: Reservation or app?

  • 30 January 2024
  • 3 replies
  • 69 views
M

Hello, 

 

I am planning on travelling to several destinations in Europe beginning in February. I purchased a 2 month, 10 day travel pass. I just reserved my seats to go from Milan to Bern, and I received an email providing me with a QR code. 

I have also connected my pass to the Rail Planner app. To my understanding, once I click the button on one of my selected journeys, I will be given another QR code under the “passes” section of the app. Is this QR to use one of my 10 days of travel? do I need both QR codes to board the train, or only the one from booking my reservation?

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Best answer by thibcabe 30 January 2024, 00:08

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3 replies

T
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You’ll need to show both onboard the train. The app is your ticket and the PDF is your reservation on top of that.

M

Hello, and thank you for the fast reply!

Just to confirm, once I turn on that journey on the app, that will then use 1 of my 10 travel days, is this correct?

also, my brother purchased the same pass as me. I was able to book his reservation at the same time as mine on the Eurail website, and so I have his reservation QR code. But he will also have to turn on a journey in the app (for the actual ticket) when boarding the train?

T
Rank
Userlevel 7
Badge +5

Yes when you flick on the switch/toggle a pass day will be counted (there is a warning). You can alter the journeys you make at any point (if you change your mind and wish to stop along the way, etc.) but you can't deactivate a travel day past midnight.

Your brother also needs to log the same journey on Rail Planner. This will give him the ticket yes 

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