Hi
I bought tickets Zurich to Milano Centrale 7 June 8:33am for 5 ppl with eurail pass on ÖBB site, on Eurocity 311.
We intend to split up with 3 people heading to Venice first (after lunch) and the other 2 later on the same day.
But now the 3 people want to go direct to Venice without stopping for lunch in Milan. If I book them on the same Eurocity 311 which departs Milano 12.05pm, will they need to get off the train, exit with other arrivals and re-enter through departure gate or can they just stay on the train?
I don’t see any option to cancel/exchange the original tickets for 5 people. (I bought on website before I downloaded the app, now can’t see them on app)