Thank you ​@AnnaB. We have reported this earlier today. We will add your screenshots to the report.

​@Eurail Community Moderator 

 

I also just discovered a new bug. If I filter on "no reservations " between Paris and Amsterdam, I still get connections with TGVs. There TGVs are marked as limited seats, but not with, mandatory reservation. 

 

All there bugs make travellers very frustrated. What has happened to the Railplanner app? Some months ago it worked really well.

 

The limited seats information is wrong anyway for these trains. Only Eurostar trains and TGV journeys into Brussels have limited seats for passholder.

​@Eurail Community Moderator 

All there bugs make travellers very frustrated. What has happened to the Railplanner app? Some months ago it worked really well.

 

It's also still there in production version 50.5.0.

​@Eurail Community Moderator 

The bug is still in the Railplanner app, at least in the Android beta version, and travellers are really frustrated.

My husband has downloaded the Railplanner to his Iphone and for him the bug is gone. 

For me the bug is still there.

The direct daytrain between Paris and Berlin is missing from the Railplanner app. You can see it in the DB app.

Hi ​@AnnaB, thanks again for letting us know! The issue with regional trains from Trieste Centrale to Ljubljana has already been reported, and it seems to be related to an incorrect roll-out of the timetable data.

The mandatory reservation issue you mentioned the latest has also come to our attention. In most cases, this happens when journeys are saved in the My Trip section on the Android version of the Rail Planner App. The app team is working on it, and a fix is expected to be included in the next app update, which should be released sometime next week.

There seems to be a big problem with the Railplanner app as many trains are marked as having mandatory reservations where in fact reservations aren't even possible. Many travellers are very confused by this so please fix this ASAP.

Reservations are not even possible.

Are reservations really mandatory on the RE train from Trieste to Ljubljana?

​@Eurail Community Moderator 

Thanks for pointing that out ​@AnnaB ! It looks like this might be a classic issue with how border stations are mapped in the system, where certain stations are only recognized under one country. We'll report this to our team.

​@Eurail Community Moderator 

Reservations are not mandatory between Brig and Domodossola as far as I know.

1. It seems like the reservation service rather sells normal tickets than seat reservations:

 

Hi ​@eurocity101 & ​@rvdborgt, the issue for those incorrect reservation fees has been reported. Thanks a lot for flagging it up!

Most trains have optional reservations now. The EICs Poland-Germany have optional reservations within Poland. You can check this e.g. on portalpasazera.pl. Mandatory reservations are indicated with "Obligatory reservation” If it only says "Seat booking”, then it's optional.

Indeed, the price isn't corrected after adding it to the basket, so something is clearly very wrong there.

​@Eurail Community Moderator: I think something is wrong with some polish trains in the Railplanner app (and the reservation service!)

1. I think, reservations are still mandatory for the majority of Intercity trains in Poland. The Railplanner app often says, they are only optional.
2. It seems like the reservation service rather sells normal tickets than seat reservations:

Thanks for checking it with your team - hopefully MAV adds the info .

Hi ​@MartinM, according to our team, the issue comes from how MAV shares train data. They only send the IC (with mandatory reservation) to the MERITS system, not the non-reservable carriages' part. That’s why most planners (DB, CD, OBB), including ours, show it as IC only.

Unfortunately, only the railway company can change this via MERITS. Our timetable/reservation team is considering to reach out to MAV about this missing info. Thank you! :)

Hi ​@MartinM, we just reported it to our team. Thanks for letting us know!

​@Eurail Community Moderator: the app says reservations are mandatory on the Budapest-Veszprem(-Szombathely) trains. Actually it’s only mandatory for the IC carriage. The rest of the train (3-4 carriages) can not be reserved and therefore can be used without a reservation.

​@rvdborgt 

I have reported this to our product specialist. Thank you!

​@Eurail Community Moderator 

The app says that the one country pass Italy is not valid in the EC and RJ trains from Austria to Italy. Both in the network guide and in the planner itself, where there's a note "Not included in Italy pass”.

However, in the conditions of the DB/ÖBB cooperation in Italy, it explicitly says that the OCP Italy is valid. These condition can be found on this page (the direct link changes with each update). I can't find the German version, strangely enough. See section B.1.6 in this document:

So please correct the app to reflect this information.

I think this is because the Swiss send all of this information to the European Timetable Centre (MERITS).

The app shows the Hamburg-Copenhagen Eurocity devices as reservation mandatory. But this is only the case during summer, not right now. 

Is there a reason why some of the Swiss buses are shown in the Railplanner app and others not? Seems Postauto is mostly shown, while others not (e.g. Biasca to Lukmanier).

Also there seems to be sometimes only part of the bus trip shown, for example if you check Zernez to Mals/Malles, then there is only a bus shown until the first town in Italy but not until Mals.

During my last trip found some other mistakes in the Railplanner app:

• it says that for example IC3528 stops in Warszawa Zachodnia P8. Actually this is wrong - the stop is called Warszawa Zachodnia P9!+
• the reservations mandatory information in Poland is mostly wrong. On ÖBB Scotty & Co. it is shown correct. Rail planner says all IC are reservation mandatory, that’s not true.
• If you want to travel from Prague to München it only shows the connections via Furth im Wald. The ones via Bayerisch Eisenstein are completely ignored. The problem: the railplanner app thinks Zelezna Ruda - Alzbetin and Bayerisch Eisenstein are two separate stations, but actually they are the same. ÖBB, DB, SBB & Co. are showing this connections properly.

Thanks for fixing it.