Confusion here: I read FREE ferry deck passage off the EURail benefits portal and booked a reservation
Global Pass holders are entitled to:
International Lines:
Free air seats or dormitories (where available) for 1st class Pass holders and free deck passage for 2nd class Pass holders
Domestic Lines:
30% discount on economy class:
*The 30% discount is applicable only if holders have already completed a crossing in the Adriatic Sea routes with SUPERFAST FERRIES & ANEK LINE
I booked a superfast ferry without believing it would use 1 of my 5 travel days. Nationality and type of pass were corrected(I’m not GB nor Interrail) after the reservation had been created by Superfast.
It says I used a discount so if this was an interrail pass I allegedly wouldn’t use a travel day. However, it’s a Global EURail pass. No response from EURail and Superfast is unable to help.
Ideas?
Best answer by Al_G
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