Hi all
I have had an email from the obb customer service saying that they have changed my booking and to call them but when i call the number is no longer available. I am calling 0043 5-1717 and getting the message that this number is no longer available. Due to travel tomorrow evening from Amsterdam to Zurich so a little bit anxious about this. Travelling with my 2 children.
Does anyone have an alternative number to contact them? Can't find one online.
Thanks
Are you calling from a phone where you can make international calls? Try calling +43 5 1717 instead of 0043 5 1717
I have tried both and from a dutch phone too.
Usual ÖBB last-minute changes… from sleeper to couchette and from couchette to 1st class seats.
On the phone they'll offer you a refund but not much else. All other night trains are completely sold out (I had a look).
If you're not happy with these changes (you can be!) the best alternative is likely to travel during the day (with a full refund of course).
Thanks for this information. I did look at day travel but now twice as much as i paid to travel in a sleep cabin.
If you have an Interrail/Eurail pass you only need 3€ reservation per person.
If you have a ticket ask ÖBB to pay for daytime trains (try 1st class obviously).
Thank you that is very helpful.
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