how to undo booking?
I booked a ticket and can not undo.
it was a TICKET WITH RESEVATIONS FEES
but did not pay anything
not going to use it because it was today
going in 2 weeks time
now the app say i used ¼ days
so 3 days left
how to undo booking?
I booked a ticket and can not undo.
it was a TICKET WITH RESEVATIONS FEES
but did not pay anything
not going to use it because it was today
going in 2 weeks time
now the app say i used ¼ days
so 3 days left
You can deactivate and remove all trains from your pass at any point up to midnight Central European Time on the day of travel.
Once the day has begun then you have permanently used that day.
Your only option is to ASK Eurail to correct your mistake, they are under no obligation to do this but they may help.
Use this form to contact them.
https://eurail.zendesk.com/hc/en-001/requests/new
You should never activate your pass before your first day of travel and never activate a travel day in advance. Make sure to deactivate any more travel days that are active.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.