I bought my pass a few hours ago but the confirmation email has not arrived yet and there is no order in the overview but the pass is already charged, what can I do? I have contacted support.
Best answer by AnnaB
View original
Eurail Pass email not arriving and no order overview HELP!
Then there is a problem with the connection between your bank and Eurail. This happens sometimes. You will get the money refunded from Eurail. That usually goes very quickly. Try to pay with another card if you can.
Reply
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.