Hey! Me and my friends went on an interrail last summer and one of us lost the paper pass and since we had pass protection he bought a new pass for the days that were left. Since last summer, we've sent a few emails and we've already filled the lost pass forms but we didn't get a response till now! Can anyone help us?
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Only Customer Support can help you with this.
It will be better to provide as much information as you can to our customer service team. You can contact them by sending a request form on https://eurail.zendesk.com/hc/en-001. I hope the team will be able to provide the solution ASAP
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