Today my trip was suddenly no longer connected too my trip with name XEurope-CK. I went to my pass to connect it again to this trip but apparently I did something wrong as it connected to the standard ‘Mytrip’. Does anyone know how I can disconnect from this wrong ‘Mytrip’ so I can reconnect again to the proper XEurope-CK?
As I am already traveling for 2 months I do not want to start a new trip.
Thanks for helping out.
Kind regards,
Karel
Think so too. I had to make a new My Trip so now I have got 2.
Kr,
Karel
I've seen reports from people from time to time with exactly this problem. I'm not what triggers it but it's definitely a bug.
Thanks Anna for your answer and the link.
Kind regards,
Karel
I guess that you need to contact Customer Support and see if they can help you. Clearly write that you are currently travelling amd use the link below.
https://eurail.zendesk.com/hc/en-001
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