Skip to main content
Answer

planner app incorrectly showing as a loop

  • July 24, 2023
  • 3 replies
  • 77 views
Daniel Dellos

The app is incorrectly showing my final destination as looping back to my first location. It is therefore incorrectly showing total distance in statistics 

is there a way to show the journey as one way rather than round trip?

Best answer by Mukhammad

Hi @Daniel Dellos it's an off statistics for iOS user in the app. Our team is aware of it. The work progress to correct this will be started.

Could you possibly check on your travel companion who's using Android, if the same issue happens as well?

3 replies

R
Railmaster
Forum|alt.badge.img+10
  • rvdborgt
  • Railmaster
  • July 24, 2023

What do you mean exactly? Could you post a screenshot of where you see this?

Please ask questions in the community and not via a private message. That's the quickest way to get a response. I don't work for Eurail/Interrail.
Daniel Dellos
  • Daniel Dellos
  • Author
  • Rail rookie
  • July 24, 2023

I started in London and ending in Rome. However you can see that Rome (fiumicino) is looping back to London via straight line 

M
Forum|alt.badge.img+3
  • MukhammadCommunity Manager
  • Eurail Moderator
  • Answer
  • July 27, 2023

Hi @Daniel Dellos it's an off statistics for iOS user in the app. Our team is aware of it. The work progress to correct this will be started.

Could you possibly check on your travel companion who's using Android, if the same issue happens as well?

Terms and Conditions & Privacy PolicyAccessibility statement