We came back to the UK on Saturday on Eurostar and couldn’t get a train home because of the strikes. We had to get a coach instead.
I want to recoup the extra money we spent on the coach fare but my question is- who do I claim against? Interrail or the train company? We had a 22 day continuous pass.
Thank you
Best answer by Olga.
View originalNormally the train company is responsible to propose/organise an alternative.
We came back to the UK on Saturday on Eurostar and couldn’t get a train home because of the strikes. We had to get a coach instead.
I want to recoup the extra money we spent on the coach fare but my question is- who do I claim against? Interrail or the train company? We had a 22 day continuous pass.
Thank you
Hello! In case of a delay or train cancellation please fill in our Delay Compensation Form here: https://www.eurail.com/en/help/delay-compensation
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