We bought 1st class tickets. We booked a travel day on our 7 days pass and then got bumped from train due to not making/paying extra for seat reservations. Agent said train was completely reserved. We then couldn’t get a train to our destination for 2 days so we had to fly. How can we get our travel day back?
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Contact customer support and explain your case:
https://eurail.zendesk.com/hc/en-001/requests/new
Please never activate travel days in advance, certainly not if you first need to book reservations.
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