1st class without booking reservations

  • 3 June 2023
  • 1 reply

We bought 1st class tickets.  We booked a travel day on our 7 days pass and then got bumped from train due to not making/paying extra for seat reservations.  Agent said train was completely reserved. We then couldn’t get a train to our destination for 2 days so we had to fly.  How can we get our travel day back?


Best answer by rvdborgt 3 June 2023, 20:39

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Userlevel 7
Badge +9

Contact customer support and explain your case:

Please never activate travel days in advance, certainly not if you first need to book reservations.