Am i able to postpone my pass?

  • 13 March 2024
  • 5 replies

I was gifted a Interrail Global Pass - Flexi Pass: 7 days within 1 month with start date 5. June 2024.

Am i able to exchange this pass, although i didn’t pay for it or postpone it?


Best answer by rvdborgt 14 March 2024, 12:07

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5 replies

Userlevel 7
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Is it a paper pass, since you mention it has a start date?

The validity period of a paper pass cannot be changed. A pass can normally be exchanged or be refunded (with costs). If the pass was bought on, see:

If the pass was bought elsewhere, then it needs to be exchanged or refunded there.

I’ve got a Mobile Pass which was gifted to me.

Userlevel 7
Badge +9

A mobile pass doesn't have a start date until you choose it in the 3rd activation step in the app. Is 5 June maybe the latest possible start date?

In any case, a mobile pass can normally be exchanged, as you can see on the page I mentioned.

I'm not sure how that works when someone else gave you a pass, you it's probably best to ask customer service first:

Yes, indeed. My latest possible start date is 5th of June. Is there any way i can postpone this date?

Userlevel 7
Badge +9

The normal way would be to do a pass exchange.

If you have any special reason to postpone, you could ask customer service.