When I click at «Show ticket» under «My pass», it says «No ticket for this date…». I have added trips for this day under «My trip», so the error-message doesn’t really makes sense.
First day of travel, maybe something to do with it?
When I click at «Show ticket» under «My pass», it says «No ticket for this date…». I have added trips for this day under «My trip», so the error-message doesn’t really makes sense.
First day of travel, maybe something to do with it?
We've seen this problem a few times now over the past few days.
Please check for app updates. It looks like you have an iPhone, which means you should have app version 24.0.0 (check under More, scroll to the bottom).
Please enable error logging and then contact customer service and give them all details.
I can’t find out how to edit or delete my own posts. Please delete this if you can, admin
Have you followed the steps in the instruction video available on the web page in the link?
https://www.interrail.eu/en/interrail-passes/interrail-mobile-pass/getting-started
I don't think that the journey is connected to the pass.
Please remove the personal information from the screen shot.
I think so. Added screenshots:
Have you added the journey to your pass?
Can you post screen shot of your trip and of the error message?
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.