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Hi guys, I'm new on this platform. I have a question! Does someone know a different way to get in contact with interrail? 

The last month I have been trying to get in contact with them, but so  far no respons. 

 

I tried it with the chat and Facebook messenger, which did not help. I also couldn’t find any phonenumber or email adress

 

At this moment my ID/ Passport number is missing on my mobile Pass, and i’m going to travel within a couple weeks. So I'm kinda stressing. 😅

 

Thanks in advance!

Have you looked at the guide for the mobile pass?

https://www.interrail.eu/en/interrail-passes/interrail-mobile-pass/getting-started

If you still have a problem after reading the guide, please take screen shots  and describe your problem in detail here.


Have you looked at the guide for the mobile pass?

https://www.interrail.eu/en/interrail-passes/interrail-mobile-pass/getting-started

If you still have a problem after reading the guide, please take screen shots  and describe your problem in detail here.

Hi AnnaB, 

Thanks! I was able to add my id number


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