At this moment my ID/ Passport number is missing on my mobile Pass

Question

Hi guys, I'm new on this platform. I have a question! Does someone know a different way to get in contact with interrail?

The last month I have been trying to get in contact with them, but so far no respons.

I tried it with the chat and Facebook messenger, which did not help. I also couldn’t find any phonenumber or email adress

At this moment my ID/ Passport number is missing on my mobile Pass, and i’m going to travel within a couple weeks. So I'm kinda stressing.

Thanks in advance!

AnnaB · Accepted Answer

Have you looked at the guide for the mobile pass?

If you still have a problem after reading the guide, please take screen shots and describe your problem in detail here.

Brigitte · Answer

Have you looked at the guide for the mobile pass?

If you still have a problem after reading the guide, please take screen shots and describe your problem in detail here.

Hi AnnaB,

Thanks! I was able to add my id number

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