Hello. I am traveling in 24 hours, and I have not activated my pass yet. I just checked my pass, and it says that my birthday is one day off. What should I do. I filled out a form regarding my issue. Should I activate my pass and go on the trip?
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Did you mention when you start travelling? I mean, not "urgent” or “ASAP” but a concrete date? If so, then just wait; they use the start date to prioritise. There's no need to activate your pass in advance.
Hello. I am traveling in 24 hours, and I have not activated my pass yet. I just checked my pass, and it says that my birthday is one day off. What should I do. I filled out a form regarding my issue. Should I activate my pass and go on the trip?
Hi
According to our system you already contacted our customer service team and the birthdate has been correctly amended by our agents.
Have a safe journey!
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