Black friday sale - showing 85% refund instead of 100% like advertised

  • 28 November 2021
  • 1 reply

I see Black Friday sale is 100% refundable, but while purchasing it shows 85% refundable. Which is true? Confused with advertisement 🙄


Does this refundable is in same mode of transaction or a Eurail voucher? 
Does this refundable offer applies until later 11 months?


Best answer by seewulf 28 November 2021, 12:25

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Userlevel 7
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The Black Friday sale offers in a later booking step the Plus Upgrade (currently free) that raises the pass refund to 100%

Refunds have to be claimed max. 6months after the expiring date means within 17months after purchase (That´s how i understand the rule maybe @Leo  can verify it :) )

I´ve got the money back via the same mode of transaction.
Back in 2020 Eurail refunded many Passes that were originally not refundable via Eurail Vouchers :)