I can not activate my pass
it recommend to contact eurail support but still no feedback
in need to use on tomorrow trip
could you please advise .
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What is the problem? If you see an error message, could you please post a screenshot? Or otherwise a screenshot of where you are stuck?
After click activate this pass, it show something went wrong
In the app, go to More > Settings, and enable error logging (bottom of that screen). Then try the activation once more, so customer support has some logs to look at.
Then please contact customer service. Mention that you are travelling tomorrow.
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Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.