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Cancel a day trip

  • 9 July 2022
  • 1 reply
  • 69 views

 Hello, I have a problem concerning my last day of travel, I want to return tomorrow from Naples to Nantes, I have one day of travel left on my pass. However, I made a wrong manipulation with the application and my travel day was set for the 9th of July and not the 10th. I can't cancel my travel day today to get my tickets for tomorrow. 

Can you please help me, I am completely stressed.

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Best answer by AnnaB 9 July 2022, 17:55

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Userlevel 7
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You can always ask Customer Support for help but I am not sure if they will help you. Use the form below and clearly write that you are currently travelling. 

https://eurail.zendesk.com/hc/en-001/requests/new

The advice from the experienced travellers in the community is never to activate a travel day, that is connect the journey to your pass, until you just are about to board the train. 

 

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