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cancel, fee back

  • 9 December 2022
  • 3 replies
  • 136 views

Hy im Silvester Vajda, I bought an interrail tiquet an avrile.2022. Last week I had a serious accident. I could not travell now. I would like to get back the fees. my reservation number is IN30505712.

Thank you, 

Sincerely,

Silvester Vajda, 

Email: vsilvester1@gmail.com

 

 

 

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Best answer by rvdborgt 9 December 2022, 10:35

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3 replies

Userlevel 7
Badge +9

You should contact customer service:

https://eurail.zendesk.com/hc/en-001/requests/new

Userlevel 7
Badge +5

This is a public forum that anyone in the whole world can read. Not a special channel to contact service-centre. DO take away that @mail-unless you like to have a few million spam etc in that box in the future.

As a very general rule people should hold insurance for such things that can happen in life. To cancel a ticket normal conditions will generally apply.

Badge +5

If you bought a promotional pass they are not refundable. The email with your booking will give you the conditions. As the above post says - this is where you claim on your insurance!

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