Hello! Can i change my profile data in my movile pass ? My birthday data is wrong
Best answer by rvdborgt 27 July 2021, 19:54
I think that will only be possible via customer service.
Correct, if the details on your mobile Pass are incorrect, please get in touch with our customer service. If your Pass has not been activated yet, we will be able to change the information for you.
I tried, but they don't answer me and I start travel next weekend. Moderator note: capital letters have been removed.
Hi, our customer support team is working in order of priority (based on travel date) so they will get to your message as soon as possible.
I HAVE BOUGHT ANOTHER PASS (ZBCV1H) AND I WILL CANCEL THE FIRST ONE (4X6XK3) LATER ON, THE LAST DAY BEFORE START MY TRAVEL , IF I DONT RECEIVE ANSWER OF THE COSTUMER SERVICE.
I HAVE NO ENOUGHT TIME TO WAIT COSTUMER TEAM ANSWER. I HOPE I WILL HAVE NO PROBLEM FOR CANCEL THE FIRST ONE. WHAT DO YOU THINK ? I WILL KEEP THE TWO PASSES UNTIL THE LAST DAY...AND THEN WILL SEE WHAT OF THOSE I CANCEL
Hi, our Customer Support team responded to your message just now. Cheers,
Don't be shy and let us know about your challenge.
Already have an account? Login
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.