I'm trying to claim my travel insurance for DB trains delay/cancellation. However the insurance company requested a certificate issued by the train company to prove that my train was literally cancelled/delayed. I didn’t ask them for the certificate when I was in the train station and am leaving Europe very soon.
I only screen caped my Eurail pass itineraries and the mobile tickets (original itinerary and the new one due to original train cancellation/delay). How can I ask for the delay/cancellation certificate from DB? Or will Eurail issue me one since I booked my trains through their app.
Best answer by rvdborgtView original