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décaler la période de validité

  • 19 December 2022
  • 2 replies
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Bonjour, je ne parviens pas à rentrer en contact avec le service client donc j’espère pouvoir avec une réponse ici. La période de validité de mon pass est du 3 janvier au 2 février. Cependant j’aimerais pouvoir l’avancer et donc le décaler. Savez-vous si cela est possible?

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Best answer by AnnaB 19 December 2022, 23:32

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Userlevel 7
Badge +9

If you have a mobile pass you just deactivate the pass. Then you activate the pass again on the day you want to travel.

If you have a paper pass you need to make an exchange of passes to change the validity period. Then you need to check if the conditions of your pass allow an exchange. The conditions of your pass you find on the invoice.

Userlevel 7
Badge +5

As above. But also- as making it start earlier will mean you likely go on very, very busy days between Noel and NOuvAnnee? DO, DO first make very sure you can get RES on those days -this may not be possible, too late, alas. OR find out if you can make trips without needing those pesky RES.

F.e. if you had the idea to visit UK: forget that then-delay till later.

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