I sent the Eurail Pass back to the address. But it’s not going to be delivered. Because of the recipient’s refusal. Help me with this situation.
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Only Customer Support can help you with this. Please contact them through the form in the link here:
https://eurail.zendesk.com/hc/en-001/requests/new
Did you send the pass back to Eurail in the Netherlands? To what address did you send it?
Did you follow the instructions for a Paper Pass refund?
https://www.eurail.com/en/eurail-passes/ordering-info/refund-exchange-policy
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