We bought 2 senior 15 day flexible Eurail passes and started using them on 19th of April. Now it's saying they've expired after using on 2 days only. How can we fix this?
Best answer by thibcabe
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Early expiry
Hi, after discussions with the provider, we've sorted out the problem and are now back on track. Thank you to the people who have responded to my question, I really appreciate it.
Jillibean
Could you please go yo My Pass and check what validity is mentioned underneath "Eurail Global Pass”? Like in this screenshot, where it says "3 Dec-17 Dec”:
Thanks for your reply. I'm very grateful for you input.
Please see the attached "my pass" information.
Kind regards
Jillibean
I can't see that it is expired here ?
The pass is valid until 18th June and you have 14 travel days left
Indeed, could you please post a screenshot of where you see a message about something expired?
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