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Answer

Edit traveler details

  • May 21, 2022
  • 4 replies
  • 233 views

How do I edit a birthdate for a traveler?  How do I add a passport number for a traveler?

Best answer by rvdborgt

I noticed my wife’s birth date had the wrong year and just need to correct that.  I submitted a request to them but waiting to hear back.

That's indeed the only way to get it corrected.

4 replies

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  • Railly clever
  • May 22, 2022

Edit in what way? Is the birth date missing or is it wrong? Do you have a mobile pass or a paper pass? 


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  • Full steam ahead
  • May 22, 2022

CanNOT do yourself-of course not-just think-anyone would buy a cheap youth pass and then change age?

IF you made a genuine mistake and can prove it with a pic of some ID then wait+hope+pray for assistacne-fill in the form for that and state very clearly when you think to travel-requests are trwated as far as possible to that order


  • Author
  • Rail rookie
  • May 22, 2022

I noticed my wife’s birth date had the wrong year and just need to correct that.  I submitted a request to them but waiting to hear back.


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  • Railmaster
  • Answer
  • May 22, 2022

I noticed my wife’s birth date had the wrong year and just need to correct that.  I submitted a request to them but waiting to hear back.

That's indeed the only way to get it corrected.