We have started using my Eurail mobile pass today at Paris (Paris Montparnasse 1 Et 2) train station. The destination is Rennes with seat reservation. While boarding the train, the ticket inspector scanned the QR code on my Rail Planner app (in both iphone and android), and he said the QR code is invalid. If I remember correctly we enabled this ticket on the app around 1-2 months back. We could only board the train after showing and scanning the QR code of the seat reservation.
But my next train does not has a seat reservation. Today is the first day and I have 15 more days to travel. How can I get valid QR codes for my tickets? In case the ticket is not valid and I had to buy a new ticket or pay a fine, will Eurail reimburse the pass cost to us ?