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Hi Interrailers!

My wife was given a 2-month global pass as a great retirement present, for herself and me. I’m still working, however, and taking two months off is a little tricky.

So we were looking at the possibility of exchanging it for a one-month pass. Trouble is, it seems that the existing pass would be refunded - to the credit card of my wife’s former employer, which would be very awkward. For my wife, that’s a clear no-no.

I was wondering, if i purchased a more expensive package, could i simply pay the extra, and avoid the refund? Does anyone happen to know?

Thanks in advance,

Badger

Only eurail themselves can provide an answer to this. You are best contacting them directly.

https://eurail.zendesk.com/hc/en-001/requests/new

I think you should ask this to customer support and see what the possibilities are:

https://eurail.zendesk.com/hc/en-001/requests/new

I’ve never exchanged a pass, so I’m not sure it that’s possible. You could ask customer services if there’s a way round the refund.

(Edit: I see the posters above have given you the link for this)

But perhaps I’m missing something. You have 2 x 2 month passes that came as a gift from your wife’s employer. If you only want use it for a month, that’s fine. What would be the benefit of swapping to a month pass? Or are you hoping to swap for 4 x 1 month passes?

Thanks everybody. I’ve contacted Eurail directly as you suggest.

@ralderton Good question. I was toying with the idea of swapping for 2 x 1-month passes for me & the missus plus a third for our daughter to use at some later date. I doubt that it will be feasible, and we’ll be fine with the 2-monther, maybe doing it in two legs with a period back home in between.

Update and resolution: as expected, no exchange without a refund to the original purchaser. Thanks again for your kind and rapid answers.

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