Fradulent Advertising

borundev

Eurail showed plenty of tickets available for London-Paris leg before I bought the global pass. Then when I tried to reserve a ticket I had to activate my pass. Since then I do not see any tickets. So I went in through an anonymous window and checked again and it still shows the tickets.

This is clearly fradulent advertising. Their rules do not allow me a refund now and the pass is completely useless. I am thinking of taking this to European Consumer Court.

See the attached images for screenshots of this fraudulent behavior.



 

5 replies

R
Rank
Userlevel 7
Badge +9

You missed this remark, which you see when you are not logged in, as in your first screenshot:

 

Please ask questions in the community and not via a private message. That's the quickest way to get a response. I don't work for Eurail/Interrail.
R

Could you please check whether you can book tickets via this website: https://travel.b-europe.com/Eurail-GE/en/booking-tgv#TravelWish ?

I just checked that there are still some tickets available on the day you chose.

Please ask questions in the community and not via a private message. That's the quickest way to get a response. I don't work for Eurail/Interrail.
A
Rank
Userlevel 7
Badge +9

 

I just checked that there are still some tickets available on the day you chose.

That seems very strange. 

 

The best place to check the availability of pass holder seats on the Eurostar is here:

https://www.b-europe.com/EN/Booking/Pass#TravelWish

The first available pass holder seat from London to Paris is on the 13th of July, see below.

 

Please note that I don't work for Interrail/Eurail and that I don't reply to personal messages.
R

 

The best place to check the availability of pass holder seats on the Eurostar is here:

https://www.b-europe.com/EN/Booking/Pass#TravelWish

The first available pass holder seat from London to Paris is on the 13th of July, see below.

 

Sorry I may post a wrong website. Anyways, in the link you gave, there are still some tickets available on 6 July

 

Please ask questions in the community and not via a private message. That's the quickest way to get a response. I don't work for Eurail/Interrail.
A
Rank
Userlevel 7
Badge +9

 

The best place to check the availability of pass holder seats on the Eurostar is here:

https://www.b-europe.com/EN/Booking/Pass#TravelWish

The first available pass holder seat from London to Paris is on the 13th of July, see below.

 

Sorry I may post a wrong website. Anyways, in the link you gave, there are still some tickets available on 6 July

 

@Ruchuan 

My bad. I mistook the 6 for an 8 and looked at the 8/7. I need new glasses. 

Please note that I don't work for Interrail/Eurail and that I don't reply to personal messages.

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