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Hi!

I bought German Twin Pass Flexi 7 days via DB website, it indicates that the Pass wil be sent to my home country by post.

However, I've still not received it yet and I will fly to Germany in a few days. 

If I cant get it before leaving, can I refund it and buy a new one at the DB office at Frankfurt airport? I'm so worried and afraid to lose my money. Please help! 

 

Peungnoi 

 

If you bought the pass through the DB website you need to contact DB and ask them.

When did you order the pass and what was the expected delivery time?

When did you order the pass and what was the expected delivery time?

Thank you for your answer, my pass has just arrived! :) 

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