Try switching to flight mode and see if that helps.
Thank you AnnaB, doesn´t help either ...
I have no ideas except that you contact Customer Support through the link below. Write that you are currently travelling.
https://eurail.zendesk.com/hc/en-001
Also try:
- Check for updates: app version should be 30.5.0, check under More and scroll to the bottom. Update it if your version is lower.
- Close and reopen the app.
- Restart your phone.
When you contact customer support, check this article:
https://eurail.zendesk.com/hc/en-001/articles/4571649483165-Contacting-us-about-an-issue-
… thank you AnnaB, thank you rvdborgt - I will try everything tomorrow morning!
R.
Thanks once more - everything working properly again.
Switched the phone off for a new start and that was it.
Funny enough that “MY PASS” was the only site that didn´t work.
Have a nice Sunday where ever you are!
R.