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How can i get the ticket back?

  • 6 August 2022
  • 1 reply
  • 22 views

I booked a train ticket through eurail, and the printed ticket was supposed to be delivered.

However when it's delivered, I wasn't at home so I couldn't receive it and now PostNL is sending the ticket back to the sender.

They told me to contact the sender and ask the sender to resend the package, but I cannot find the contact of this company.

What should I do?

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Best answer by AnnaB 6 August 2022, 10:41

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Userlevel 7
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The sender is Eurail so you need to get in touch with Customer Support. Use the form below to contact them.

https://eurail.zendesk.com/hc/en-001/requests/new

 

For what route is the reservation? When is the travel?

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