Like the title says. My passport number is two letters followed by six numerals, but the mobile pass only allows me to enter one letter. What do I do? I don’t want to be kicked off the train because it doesn’t match up.
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I have 4 letters in my passport number and that hasn't been a problem until now.
In which screen are you? In step 1/3 you need to add the pass number (not: passport number), which should have been provided via email. Only in step 3/3, you need to provide your passport (or ID) number.
I was on step 3. I able to put the whole number in by holding down the second letter until character options came up, then chose from there. But I don’t know how it would work if the second letter didn’t have those options. This was all on Android, btw.
I'm not sure what you mean… I also have Android but entering my passport number (which starts with 3 letters) was never a problem. Maybe a screenshot of the problem would have been clearer.
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