I desperately need to change the information on my pass and I have contacted customer service about it. They advertise as a 48 hr response time but I have been waiting 4 days now with no response. Has anybody else had this issue before and if so did you end up getting a reply?
Thanks
Best answer by rvdborgt
Response time depends on urgency. When is your next travel day and did you mention that in your request?
Response time depends on urgency. When is your next travel day and did you mention that in your request?
Ah, well I’m not travelling for a while yet so that must be why. And yes I did add that to the request.
Did you get a response Harry?
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