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How to cancel a non- used day of a multi day pass

  • 12 February 2022
  • 4 replies
  • 115 views

Hi,

I bought a 4 day pass for Interail Europe.

Today I attqched to the day the trip feom Frqnce to Germany. So it consumed one day from the pass and one in/out bound journey.

After attaching the trip, I started booming the seqt, as Thalys has seat reservation mandatory.

But as all the thalys trips had not available seats, I cancelled the booking.

But the in/outbound cannot be cancelled aa it is on the current day. Furthermore the day itself cannot be cancelled, as is the current one.

Please advise hiw can I get a refund for the unused day? I know that it was my fault, but just asking if there is any way for the refund.

 

Thank you

Mikel

4 replies

Userlevel 7
Badge +15

Contact Customer Service via FAcebook,Twitter or by this Service Form

Indeed, using this service form, they solved my problem.

Userlevel 7
Badge +15

gladed that they could help you :)

Userlevel 7
Badge +9

For next time: first check availability :)

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