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I cannot activate my EU global pass - ''something went wrong''

  • May 11, 2022
  • 2 replies
  • 74 views
D

I cannot activate my EU global pass. 
it showed like this 

 

I already sent the email to customer service many times but no one answer me.
 

 

Best answer by rvdborgt

Please check if you are using the gregorian calendar.

    2 replies

    R
    Railmaster
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    • rvdborgt
    • Railmaster
    • Answer
    • June 5, 2022

    Please check if you are using the gregorian calendar.

    Please ask questions in the community and not via a private message. That's the quickest way to get a response. I don't work for Eurail/Interrail.
    M
    Full steam ahead
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    • mcadv
    • Full steam ahead
    • June 5, 2022

    Sawasdee khrap, khun Hatai. We have seen many such reports from Thai people about this recently-and indeed it seems that IF you have the Thai buddist calender on fone, it will not work-have to set to western style calender/dates. Choke dee duay  Pai nay tee rot fay?

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