Hello
I bought a continuous pass for two months but the app tell me that I don't have travel days left. My pass already began but I can't use it!
Thomas
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Go to My Pass. What is the validity period mentioned?
Have you activated the pass? In that case, what start date did you choose?
Can you post a screen shot of "My Trip"? Remove all personal information.
I started the pass the 6th of jully and I sent an email but didn't get any answer in a week
I started the pass the 6th of jully and I sent an email but didn't get any answer in a week
You have 61 days left, so that looks OK. Could you please post a screenshot of My Pass? (Wipe out personal information.)
That looks OK. So when does the app tell you that you have no travel days left? Could you post a screenshot?
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Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.