hi
my pass port is too old and i tought i could use my international eu id card, but when i fill in the cards number it says it doesn't match, is there some other number on the id card that i should use, and my trip is in less then a week so i can't get a new pass port in time, please help i don't know what to do!
You EU ID card should be fine.
Where exactly are you filling in your ID card number? It is only needed for step 3 of the pass activation and as far as I know, that field accepts any text. If you're only at step 1, you need to use the pass number as sent to you with the confirmation email.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.