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Journeys that are added to pass are not shown in the ticket

  • July 14, 2021
  • 1 reply
  • 52 views
Adam Brázda

Hello. Please help me. Some journeys that are in an app tab “My Trip” and they are added to Pass are not shown on the ticket in tab “My Pass”. I am afraid of not valid ticket. See pictures. Only one of journeys showed there but when I tried before 3 of 4 journeys showed there.

Thank you very much. Adam

 

Best answer by Nanja

Hi Adam, please contact our Customer Support directly, by submitting your question here. They can assist you further. Cheers, 

    1 reply

    N
    Railmaster
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    • Nanja
    • Retired Community Manager
    • Answer
    • July 16, 2021

    Hi Adam, please contact our Customer Support directly, by submitting your question here. They can assist you further. Cheers, 

    Please note that I can't reply to any of my private messages at the moment. Thanks for your understanding.
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