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Hi! My friend lost her phone and with that, her mobile pass. We tried to upload her pass on one of our phones, but I won't let the pass be on two mobile phones. Tomorrow we'll have a travel day and she really needs her pass for it. What can we do?

Open a case on this form 🙂https://eurail.zendesk.com/hc/en-001/requests/new

and wait for a response :)

Maybe send to @Nanja  a private message with your booking details as she is the manager of this community and our connection to the Support staff :)


Thank you, I've just sent @Nanja a message.


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